City of Toronto, Make the Right Call

See who to call for which services, so you reach the right person when you need them.


311 Toronto

Dial 311

(416) 392-CITY (2489)



Right of Way Management (snow clearing for seniors)

(416) 392-7768

Get information about non-emergency City of Toronto services or programs, or to make a request for service 24 hours a day, 7 days a week.  Register complaints or reports problems such as Waste Collection & Bins, Noise Violations, Water, Roads, Trees & Animals, Graffiti & Litter, Property Issues, Complaints & Comments, Winter Issues, Damages Street Signs, Unkept Property, Pot Holes, Broken Sidewalks.


211 Ontario

Dial 211

Text: 21166 (weekdays 7 am -9 pm only)

A free provincial helpline that connects you to community, health and social service organizations 24 hours a day, 7 days a week.  Areas covered include Abuse/Assault, Child/Family Services, Food, Community Programs, Emergency/Crisis Services, Housing, Employment/Training, Government/ Legal, Homelessness, Income Support, Indigenous Peoples, Newcomers, Transportation, Older Adults, Youth.


Service Ontario

(800) 268-1153

Some of the services provided by Service Ontario include health card registration, birth, marriage and death certificates, driver and vehicle licensing, business registration, hunting and fishing licences, address change, newborn registration, Ontario government publications.



(866) 797-0000

Telehealth Ontario is a free, confidential service you can call to get health advice or information. A Registered Nurse will take your call 24 hours a day, seven days a week.


Toronto Police Service

416 808-2222

32 Division (includes Bedford Park)

(416) 808-3200

Community Response Unit Manager:
A/Staff Sergeant Jon Collin (416) 808-3232

Community Relations Officer:

Constable John Sconza, (416) 808-3256

Parking Enforcement (416) 808-2222

Crime Stoppers (416) 222-TIPS (8477)


Committee of Adjustment

(416) 395-6446, North York District Office (includes Bedford Park)

The Committee of Adjustment holds public hearing and makes decisions on applications for minor variances to City zoning by-laws and land severances.


MPAC – Municipal Property Assessment Corporation

(866) 296-6722

MPAC’s role is to assess and properly classify all properties in Ontario. MPAC provides province-wide Assessment Updates of property values, which the City of Toronto uses to determine property taxes.


Toronto Transit Commission (TTC)

(416) 393-4636



(416) 393-4111

(416) 397-8000 ride line


Enbridge Gas Emergencies

(800) 763-5427


Toronto Hydro

(416) 542-8000

(416) 542-3195 for burnt out streetlights



Toronto Public Library

Locke Branch

(416) 393-7730

3083 Yonge Street

(southeast corner of Yonge and Lawrence)


Barbara Frum Branch

(416) 395-5440

20 Covington Road

(west of Bathurst, one block north of Lawrence)


Armour Heights Branch

(416) 395-5440

2140 Avenue Road

(southeast corner of Avenue Road and Wilson)


Northern District Branch

(416) 393-7610

40 Orchard View Blvd.

(one block north of Eglinton, west of Yonge)


Community Centres

Armour Heights

(416) 395-7848

2140 Avenue Road

(southeast corner of Avenue Road and Wilson)


North Toronto Memorial

(416) 392-6591

200 Eglinton Ave. West

(between Avenue Road and Duplex)


Toronto District School Board

John Wanless Junior Public School

JK to Grade 6

245 Fairlawn Avenue

Toronto, ON M5M 1T2

(416) 393-9350


Toronto Catholic School Board

Blessed Sacrament

24 Bedford Park Avenue

Toronto ON M5M 1H9

(416) 393-5226